There's a better way to deliver whole-person care. With Pack Health, a Quest Diagnostics Company, your members are empowered to set goals, track their progress, and ultimately succeed in taking charge of their health.
With personalized health coaching, your members can access the guideance they need for 20+ chronic conditions through one consistent point of contact. This unique program is designed to change health behaviors to close gaps in care and improve outcomes.
We eliminate the pain points often encountered by members as they tackle personal health challenges. Improving member experience yields better outcomes and helps manage costs.
When your members feel overwhelmed and don’t know where to start, they can bring all of their questions to one consistent point of contact. Board-certified Health Advisors can provide guidance and resources for health conditions that relate to:
This personalized approach to health coaching increases members’ motivation and keeps them focused on the positive outcomes of their goals.
Predictive analytics help identify which members may be good candidates for coaching services. Once a member is found to be an ideal match for the platform, Quest can recommend the appropriate communication tactics to engage them.
The member experience is constantly improving. Weekly member feedback offers full-picture qualitative and quantitative data to inform refinements. Plus, regular satisfaction surveys provide insights that can be acted on in real time.
Health Advisors create a meaningful human connection with your members through weekly phone calls, text messages, and emails. Coaching is provided one-on-one while detailed education and technology integrations offer support between touchpoints.
Empower your members with a better way to better health. Find out how.
Empower your members with a better way to better health. Find out how.
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Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA-certified laboratories that provide HIPAA-covered services. Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA-covered services.
Quest®, Quest Diagnostics®, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2024 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.
