If you believe you have been impacted by a scam, contact us at 908.900.4475 or create a billing inquiry here. We also encourage you to contact the proper authorities. Report the incident to your local law enforcement, and the Federal Trade Commission or the Internet Crime Complaint Center.
Cybercrime and fraud scams can happen. It’s important to know the facts to protect yourself and loved ones against these scams. At Quest, we take information security very seriously and work to stop these scams to the best of our ability. However, these scams are run by bad actors who operate out of our control.
Scammers have been posing as Quest Diagnostics to steal your information or money. A common scam technique is to create a website that looks like a Quest website, including with the Quest logo. These fake websites can appear in Google searches. You may also receive fraudulent Phishing emails to your personal email account with a link to a fake website.
Always verify the sender before clicking links or sharing personal information. If you are not able to confirm an email is legitimate, please enter https://www.questdiagnostics.com into your browser. That will take you to the QuestDiagnostics.com home page. From there, click on Patients and then look for Pay Your Bill to be directed to a secure webpage to pay your bill. You may also go directly to the billing page at https://patientbill.questdiagnostics.com/home.
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Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA-certified laboratories that provide HIPAA-covered services. Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA-covered services.
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