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Our Patient Service Centers will be closed on Wednesday, December 25, 2024 in observance of Christmas and Wednesday, January 1, 2025 in observance of New Year's Day. Have a healthy, happy holiday.

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Quest CIO Lidia Fonseca Discusses Her 'Non-Traditional' Role in CIO Magazine

Quest CIO Lidia Fonseca Discusses Her 'Non-Traditional' Role in CIO Magazine


Quest Diagnostics CIO Lidia Fonseca
Quest Diagnostics CIO Lidia FonsecaIn a recent profile in CIO Magazine, Lidia Fonseca discusses how her role as Chief Information Officer (CIO) for Quest Diagnostics differs from a traditional CIO role and how she is helping to drive Quest Diagnostics’ transformation from a laboratory company to a diagnostic information and services provider.  Fonseca has deep experience in data analytics, security and developing innovations that will benefit clinicians and patients as well as health systems and health plans.In addition to traditional CIO duties, she leads costumer-facing data and technology projects, including for the company’s Quanum™ portfolio of healthcare information technologies. Quanum includes Data Diagnostics™, a suite of real-time patient-specific data analyses that clinicians can order to identify and address gaps in care. She also serves as executive sponsor of Quest’s business transformation program, which is focused on superior client service, operational excellence and innovation.In her interview she says, “One of the things that we are doing as a company is … transforming our business model.” She also provides her perspective on how CIOs in general can transform and bring value to their companies.To read the full interview click here.