Skip to main content

Holiday schedule

Our Patient Service Centers will be closed on Wednesday, December 25, 2024 in observance of Christmas and Wednesday, January 1, 2025 in observance of New Year's Day. Have a healthy, happy holiday.

Hide

The 2019 Gambino Quality Award

The 2019 Gambino Quality Award



Pictured with our prestigious Gambino award (L-R): Connie Ballard, Quality Assurance Manager; Diane Hogstrom, Quality Assurance Manager; Dawn Forst, retired Sr. Laboratory Operations Director; Jeff Chapman, Sr. Laboratory Operations Director; Dr. Janet Piscitelli, Vice President and Chief Laboratory Officer; Dr. William Becker, Medical Director; Dr. Anthony Thomas, Medical Director; Matt Hamlin, Vice President and General Manager; and Steve Rusckowski, Chairman, President and CEO.The Gambino Quality Award is Quest Diagnostics’ most prestigious recognition for demonstrating excellence in medical quality. The award, which honors our Chief Medical Officer Emeritus, Dr. Raymond Gambino, is determined each year based on regional medical quality scorecard, proficiency testing, medical quality audits and timeliness of adoption of Standard Operating Procedures (SOPs), for both anatomic and clinical pathology.Established in 1997 to encourage and recognize quality excellence within Quest Diagnostics, the award has two levels – a Challenger level with criteria that are very difficult to achieve, and a Winner level that highlights the extraordinary commitment of a region to specific quality measures.The 2019 winner of the Gambino Quality Award (for the 2018 calendar year) is the Great Midwest Region – which encompasses Montana, Wyoming, Utah, Colorado, Kansas, Arkansas, Missouri, Nebraska, North Dakota, South Dakota, Minnesota, Wisconsin, Michigan, Iowa, Illinois, Indiana, Kentucky, Western Ohio, and Southern West Virginia.“Since I started my position as Chief Laboratory Officer in 2015, I’ve had the distinct pleasure of making a trip to the Great Midwest Region every year to give awards for Challenger or Winner titles” said Janet Piscitelli, M.D., Vice President and Chief Laboratory Officer. “This is an amazing accomplishment!”This is the second consecutive year that the Great Midwest Region has won the Gambino Quality Award.  “We are thrilled to have once again achieved the title of Gambino Winner,” said Matt Hamlin, Vice President and General Manager, Great Midwest Region. “We are truly committed to medical quality and are honored to be recognized in this fashion.”