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Holiday schedule

Our Patient Service Centers will be closed on Wednesday, December 25, 2024 in observance of Christmas and Wednesday, January 1, 2025 in observance of New Year's Day. Have a healthy, happy holiday.

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Quest Diagnostics

California Data Exchange Framework

California Data Exchange Framework

The California Data Exchange Framework (CADxF) is intended to promote the secure and prompt exchange of Health and Social Services Information (HSSI) among required participants to improve health outcomes for Californians.  

For more information about the CADxF, please refer to their site: https://dxf.chhs.ca.gov/

For more information about how Quest fulfills the CADxF requirements, please see the applicable section below. 

Patients

Patients can access their test results directly through MyQuest®. 

Healthcare Providers

Healthcare Providers who are in a treatment relationship with the patient and require access to results ordered by another Healthcare Provider may access their patient’s results through Quanum Lab Services Manager.  

Healthcare Providers who do not have a Quanum Lab Services Manager account may visit Get Access Now to create an account and login credentials.

If a treating Healthcare Provider is utilizing Quanum eLabs, there is functionality to access results ordered by another Healthcare Provider. 

If a Healthcare Provider does not have an account with Quest Diagnostics, they may contact us to request one here. 

Health Plans

Health Plans may contact their Quest account manager or email us to request a claims-based data feed for its members.  Quest will provide Quest lab results, as permitted by applicable law, that are covered by the Health Plan. 

Other CADxF Participants

CADxF participants that are not a treating Healthcare Provider or Health Plan administering member claims will need to provide a signed HIPAA Authorization from the patient in order to receive requested results.  

Qualified Health Information Organization (QHIO)

Quest utilizes its own technology solutions as indicated above to provide access to lab results in accordance with the CADxF.  

QHIOs that have received a request for information from a signatory to the CADxF data sharing agreement may click this link to fill out a form and receive email instructions that may be provided to the requestor. This will also allow us to understand the nature of the requests received as well as whom requests are from. 

Privacy

Our company

Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA-certified laboratories that provide HIPAA-covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA-covered services. 

 

Quest®, Quest Diagnostics®, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2024 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.