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Quest Diagnostics

Guide your employees to care with health coaching

Help your employees improve their health with health coaching from Pack Health, a Quest Diagnostics company

With health coaching, employees can reduce their overall healthcare expenses and adopt behaviors to improve their health. When paired with biometric screening, health coaching allows individuals to gain insight into their health after completing their screening. 

Health coaching helps connect the dots between identifying health insights and taking action

Health coaching with Quest Diagnostics includes: 

  • Virtual 1-on-1 visits with a personal Health Advisor
  • Weekly sessions through calls, texts, and emails
  • Dedicated help setting SMART goals
  • Strategies for achieving desired health outcomes

Your employees face unique health challenges

Health coaching programs offered

 

  • Weight management
  • Type 2 diabetes
  • Diabetes prevention
  • Hypertension
  • High cholesterol
  • Cancer support
  • Mental well-being
Health coaching with Pack Health, a Quest Diagnostics Company

Participant engagement is at the heart of health coaching*

  • 14 minutes: average call length
  • 70% engagement among those enrolled 
  • 1:3: inbound to outbound touchpoint rate
  • 70: Net Promoter Score

Proven outcomes*

  • 52% of those not adherent to medication are now adhererent
  • 68% of those at risk of depression are no longer at risk
  • 22% of participants experienced improvement in health self-efficacy

How health coaching works

  • A participant completes a biometric screening
  • Participant enrolls in health coaching and is paired with a dedicated Health Advisor 
  • Participant receives a toolkit, which kicks off 12 weeks of trusted 2-way engagement with their Health Advisor
  • Individually tailored support resources are delivered via text and email

For more information about adding health coaching to your population health program, contact us.

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*All participant engagement and outcomes metrics derived from Pack Health Internal Data, retrieved June 2023. 

Guide your employees to care with health coaching

See how screening paired with health coaching can make a difference in improving employee health.

Contact us

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Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA certified laboratories that provide HIPAA covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services. 

 

Quest®, Quest Diagnostics®, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2024 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.