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Holiday schedule

Our Patient Service Centers will be closed on Wednesday, December 25, 2024 in observance of Christmas and Wednesday, January 1, 2025 in observance of New Year's Day. Have a healthy, happy holiday.

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Financial support for patients

Testing that’s accessible for your patients

Our Specialty Testing Services Team is dedicated to supporting patients and providers by verifying coverage and obtaining preauthorization when required. If out-of-pocket costs are estimated to be over $100, we will contact the provider/patient prior to testing.

Quest Diagnostics offers a reimbursement support program for patients who meet the necessary criteria for testing. Upon receipt of a fully completed order and a patient blood sample, our team will verify coverage of your patient’s plan and quickly determine their likely out-of-pocket responsibility.

We also provide financial assistance to eligible patients as part of our commitment to keep testing affordable.

Learn more about our Financial Assistance Program, including eligibly and application instructions

 

Aetna® gold card program for BRCA testing

The Aetna gold card program is exclusive to Quest Diagnostics, and allows providers to order BRCA1/BRCA2 testing that meets coverage criteria without completing a precertification request. The following tests are covered:

  • BRCA Panel (BRCA1, BRCA2)
  • BRCA Ashkenazi Jewish Screen
  • BRCA Ashkenazi Jewish Screen w/Reflex to BRCA Panel (BRCA1, BRCA2)
  • BRCA1 and BRCA2 Deletion and Duplication
  • BRCA single site, BRCA1, BRCA2
  • BRCA Panel Plus (7 genes)
  • Hereditary Breast Cancer Panel
  • Guideline-Based Hereditary Cancer Panel
  • Comprehensive Hereditary Cancer Panel

Questions? Connect with a team member.

Please talk to your Quest representative for ordering information on our comprehensive portfolio of hereditary cancer test offerings.

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