Pack Health, a Quest Diagnostics Company, delivers a comprehensive patient support program, so you can provide the patient-centric experience that matches the value of your brand.
Compassionate patient support delivered by our in-house, NBC-HWC certified Health Advisors. We build meaningful relationships with your patient population—providing you with even deeper patient insights.
An 81% fill rate was demonstrated within three months by those using Pack Health’s patient engagement solution.
Fully MLR-approved text responses are hand selected to enable more personalized communication. Plus, we continually optimize to respond to changing needs.
We meet our members where they are with actionable, empathetic, and motivational content.
We use validated, data-driven metrics from real people to guide our content development.
Our team prioritizes easy accessibility to content and support. No new apps or passwords to remember.
Each individual piece of content goes through internal creative and compliance review as well as full MLR approval.
Contact our pharma solutions experts to design a custom program to accommodate the needs of your program.
Patient engagement is powered by Pack Health, a Quest Diagnostics company.
Connect with our team of experts today.
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Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA-certified laboratories that provide HIPAA-covered services. Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA-covered services.
Quest®, Quest Diagnostics®, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2024 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.
