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Our Patient Service Centers will be closed on Wednesday, December 25, 2024 in observance of Christmas and Wednesday, January 1, 2025 in observance of New Year's Day. Have a healthy, happy holiday.

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Quest Diagnostics

Genetic Insights

We support your commitment to improving the health of individuals, families, and communities.

More than 26 million Americans have proactively initiated a consumer genetic test—a trend that’s expected to continue or even accelerate. 1

How do we best serve this growing demand? By providing tools for patients to partner with healthcare providers. 

We want people to know how to be proactive about their next steps. And we want you, as a provider, to feel equipped to confidently manage your patients’ care, based on their test results. 

How it works
Technology and science
Reports & Quick Reference Guides
Conditions and genes included

Genetic Insights tools

Genetic reports. Personalized, easy-to-understand, evidence-based reports for your patients.

 

Lab reports. Easy-to-print lab reports to share with providers.

 

Quick Reference Guides. Evidence-based, distilled information for providers about test results, next steps, and clinical guidelines to facilitate meaningful, productive conversations.

 

Genetic counseling. Access to genetic counselors to answer questions, for both providers and patients—at no extra cost. 

doctor and patient

Clinical guidance

We work with PWNHealth’s independent clinician network of board-certified physicians and genetic counselors to ensure clinical guidance of Genetic Insights at every step of the way. 

 

Our 5-step process:

 

  1. Test requests are individually evaluated for eligibility.
  2. A board-certified physician submits a test order to the Quest Diagnostics CLIA-certified lab.
  3. Depending on reported health history, your patient may get a personalized message to review the details of their test evaluation.
  4. After the test is performed, a board-certified lab director reviews and signs off on the results.
  5.  The lab report is released to a PWN network provider and is available for your patient on the Genetic Insights online dashboard.

Genetic counseling

We want everyone who purchases Genetic Insights to have access to online genetic counseling, and we include it in the cost of the test.

 

Your patients can:

    • Submit a question to a genetic counselor.

    • Schedule a 1-on-1 session with a genetic counselor to discuss results.

References

1. MIT Technology Review. February 11, 2019. Accessed February 1, 2023. https://www.technologyreview.com/2019/02/11/103446/more-than-26-million-people-have-taken-an-at-home-ancestry-test/

The Genetic Insights test was developed and is performed by Quest Diagnostics. The test results are not diagnostic and do not determine the overall chance of developing a disease or health condition. The tests are not cleared or approved by the US Food and Drug Administration. Individuals should consult a healthcare provider before taking any action based on test results, including before making any treatment, dietary, or lifestyle changes. 

Our Quest Diagnostics Genetics Center can help

You can get answers, assistance, and advice from board-certified genetic counselors, medical geneticists, and medical directors. Call 1.866.GENE.INFO (1.866.436.3463).

Email us

Genetics

Genetic Counseling

We want all Genetic Insights consumers to have access to online genetic counseling, and we include it as part of the cost of the test. 

 

All Genetic Insights consumers can: 

 

  • Submit a question to a genetic counselor through a secure, online portal. 
  • Schedule a one-on-one session with a genetic counselor.  

Our company

Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA-certified laboratories that provide HIPAA-covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA-covered services. 

 

Quest®, Quest Diagnostics®, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2024 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.